frequently asked Questions

To return your order, consult the returns, refunds and right of withdrawal page and follow the instructions on the online returns form (complete all necessary fields). For more information regarding our returns policy, see our general conditions of sale.
We will refund you after receiving and inspecting the returned item(s). If your product is in perfect condition (complete, new, undamaged, unworn, unused and accompanied by all stickers, labels and stops), then the purchase price will be refunded to the payment method used during your order.