frequently asked Questions

You automatically receive an electronic invoice sent to the email address provided when ordering and a printed version in your package. This invoice is sent once the package has been entrusted to our carrier. If you have not received your invoice, please contact our teams via the contact form.
Nothing's easier ! Simply add a watch to your shopping cart, then you can enter your promotional code directly into it or during the ordering process.
You can check the status of your order at any time via your account .
Unfortunately, for technical reasons it is not possible to cancel or modify your order online. If you still have questions, we invite you to contact our customer service . Our teams will be happy to help you.
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