Repairs & services

We invite you to write to us directly via the address info@bewatch.com mentioning:

• Full contact details of the customer (surname, first name, postal address, telephone number).
• A stamped proof of purchase or warranty or an order number (if purchased from our online webshop).
• Photos and/or videos of the problem encountered, as well as a brief explanation of the problem.

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We would like to remind you that our watches are covered by a two-year local warranty from the date of purchase (subject to presentation of a valid proof of purchase). This warranty covers any material or manufacturing defects related to the product. It does not cover the strap, glass, or battery.