Contact information

Ice-Watch HQ

Please note that we do not process any returns at this address. All orders must be returned in accordance with the return procedure which is explained in this section.

Monday to Friday: 9am to 12pm / 2pm to 4pm

Place Mc Auliffe, 34
6600 Bastogne

Business Register number: 0445.215.746

VAT BE 0445.215.746

Customer Care

To arrange for the return of an online order, see this section.

For any other questions about online sales (order status, delivery, payment, etc.), contact our Customer Service via the online form below or visit our F.A.Q page.

Monday to Friday: 9am to 12pm / 2pm to 4pm

(We answer you in FR, EN, NL, DE)

Influencers & Bloggers

Are you a blogger or influencer and want to collaborate with us because you are as colourful and fun as our watches? We would love to hear from you. Contact us to let us know why you should be an ambassador for the brand!


Official Resellers

For more information about our official resellers visit our "Find a store" page.


For more information about the brand or to receive our press releases.


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