My watch no longer works, what should I do?

In case of watch failure due to a material or manufacturing defect, we invite you to complete the request form on our partner's website https://agh-atelier-horloger.com or to visit an Ice-Watch brand retailer so that they can assist you. You can find a retailer via the store locator page. We cannot be held responsible for any damage caused by the possession or inappropriate use of your watch.