FAQ : Order
FAQ
Unfortunately, for technical reasons, it is not possible to modify your order online. Please contact our Customer Care if you have any further questions. Our teams will be happy to help you.
Each purchase generates an invoice. During the purchase process, you will be prompted to enter your billing information.
It couldn't be easier! Simply order a watch and enter your promotional code from during the order process.
A gift of an Ice-Watch timepiece is a very good idea! We advise you to purchase the watch from a store or on this website and then deliver it to the lucky recipient in person, as this service is not yet available on the website. The surprise will be all the better.
You can check the status of your order at any time into your account.
Unfortunately, for technical reasons, it is not possible to cancel orders online. Please contact our Customer Care if you have any further questions. Our teams will be happy to help you.